Shipping policy
Norita Sun Shipping Policy
Thank you for visiting and shopping at Norita Sun. Our goal is to provide you with unique jackets, whether made-to-order or ready-to-wear.
1. Shipment Processing Time
All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.
All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Times (Item Specific)
- Ready-to-Ship Jackets: These items are in stock. They typically ship within 1–3 business days of order confirmation.
- Custom-Made Jackets: These items require artisan crafting. Please allow 3 to 6 weeks for production before shipping.
3. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping charges for your order will be calculated and displayed at checkout.
4. Tracking Information
Once your order has been packed and labeled, you will receive a shipping confirmation email with tracking information. Please note that it may take 24–48 hours for the tracking number to become active.
Once your order has been packed and labeled, you will receive a shipping confirmation email with tracking information. Please note that it may take 24–48 hours for the tracking number to become active.
5. Customs, Duties, and Taxes
Norita Sun is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Norita Sun is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
6. Damaged or Lost Packages
If you received a damaged order, please contact us immediately with your order number and photos of the item.
If you received a damaged order, please contact us immediately with your order number and photos of the item.